Recorded on November 4, 2021

About:

Patient experience now accounts for nearly one third of a health plan’s Medicare Advantage Star Rating, directly impacting both member enrollment and retention.

Join host Jason Rose, CEO of AdhereHealth, for a panel discussion with industry experts Rick Whitted, James Lewis, and Kempton Presley as they review 2022 CAHPS Star Ratings Performance and share insights on:

  • Tools to identify, monitor and engage at-risk members before an adverse event
  • Actionable strategies to address and overcome social determinants of health
  • Aligning health plan priorities to make patient experience a year-round focus

Meet Our Speakers:

Jason Rose
Chief Executive Officer
AdhereHealth

Rick Whitted

Rick Whitted
Chief Executive Officer
U.S. Hunger

Kemtpon

Kempton Presley
Chief Analytics Officer
AdhereHealth

James Lewis

James Lewis
Owner & President
Paragon 7ven Studios & Consulting Group

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